Shipping policy
Absolutely. I’ll draft a clean, customer-facing version tailored to your made-to-order/dropship setup, with the important delivery expectations spelled out so it doesn’t overpromise.
Here’s a ready-to-paste shipping policy. I used realistic estimates for made-to-order products, but confirm they match your Printify shipping profiles before publishing.
Shipping Policy
Last updated: September 22, 2026
At SG’s Gear, many of our products are made to order. This means production begins after you place your order, which helps us avoid unnecessary waste but may add processing time before your order ships.
Processing times
Orders are typically processed and produced within 2–7 business days. Processing may take longer during holidays, sales, product launches, or periods of unusually high order volume.
Delivery times
After your order has been produced and shipped, estimated delivery times are:
- United States: approximately 3–8 business days
- International destinations: approximately 7–21 business days, where available
These delivery times are estimates, not guarantees. Actual delivery times may vary based on your location, the shipping method selected, carrier delays, weather, holidays, and customs processing.
The available shipping methods, costs, and estimated delivery times will be displayed at checkout.
Order tracking
When your order ships, we’ll send tracking information to the email address provided at checkout. Tracking information may take some time to update after the package leaves the production facility.
Multiple shipments
If your order contains products made by different production partners, your items may arrive in separate packages and may have separate tracking numbers.
Address changes and delivery issues
Please make sure your shipping address is accurate before completing your order. SG’s Gear is not responsible for delays or delivery problems caused by an incorrect or incomplete address entered at checkout.
If a package is returned because of an incorrect address or an unsuccessful delivery attempt, contact us at sportsguysgear@gmail.com. Any reshipping or replacement may require an additional shipping charge.
Lost, damaged, or incorrect orders
If your order arrives damaged, defective, or incorrect, contact us at sportsguysgear@gmail.com as soon as possible with your order number and clear photos of the issue. We’ll review the situation and work with you on an appropriate solution.
International orders
International customers may be responsible for customs duties, import taxes, brokerage fees, or other charges imposed by the destination country. These charges are not controlled by SG’s Gear and may be collected before or upon delivery.
Contact us
If you have questions about shipping or your order, contact us at:
sportsguysgear@gmail.com
Shopify recommends using realistic shipping estimates and clearly setting customer expectations, especially for international orders. citation:Legal and compliance information